Terms of Use

Terms & Conditions

Dori Ann's Stationery Boutique accepts MasterCard, VISA, Discover, and American Express. Payment is required at the time of purchase.

Refunds and Exchanges:

All sales of blank stock and custom printed orders are final. No refunds or exchanges once order has shipped.

Blank Stock: If you cancel your order before the order has shipped, there is a $15 re-stock fee.

Custom Printed Items: If you cancel your order before the items have been printed, there is a $15 re-stock fee. Once your ordered has been printed, the items are non-refundable.

Errors: If there is a printing error on your order, please contact Dori Ann's Stationery Boutique within 3 business days after receiving your printed order, so we may correct the error. Orders that need to be reprinted will be given priority and will not result in additional cost to the customer. If the mistake is a customer error (date change, wrong phone number, etc), special considerations are made and we will offer a discount on a reorder of the same product; shipping costs will still apply.

***Please note that as much as we try to catch spelling and grammatical errors, we copy and paste the wording that you type into the "Personalized Text" box onto your proofs. So please carefully read and type your personalized text.***